Order Lifecycle
| Status | Description |
|---|---|
| Pending | Order created, awaiting payment |
| Paid | Payment confirmed, enrollments created |
| Failed | Payment failed or expired |
| Refunded | Payment refunded to student |
Order Number Format
Orders follow the format:OHC-YYYYMMDD-NNNN
- Example:
OHC-20260309-0042
Viewing Orders
- Go to Admin → Orders
- Click an order to view full details including:
- Student information
- Order items (courses, bundles, programs)
- Payment gateway and transaction ID
- Invoice (if generated)
- Billing country and state
Order Actions
From the order detail page or row actions:- View Details — Full order information
- View Invoice — Download the generated invoice (INR orders)